Frontline Telephone Answering Service

"...Their professionalism and attention to detail insures that our calls are handled promptly and consistently, any time of day or night"

H. Joyce Rossi  Sybase, Inc

 

'Out of hours emergency call out, breakdown and emergency escalation procedures.'

 

 

 

 

 

 

 

 

Our highly trained operators can provide that first, all-important human contact with your business. Not only will they create a wonderful first impression but actively sell and promote your services, as if they were your own staff. 

 Subscribing to Frontline could not be easier and no special equipment is required. We supply you with a line on our switch, exclusively for your use.  You may use that number if you wish, or simply divert your business line to that number, whenever you wish.

 Our IT department and Client Manager can have you ‘Live’ within 24 hours. Much quicker if your requirements are simple.

Services

  • Media response for marketing campaigns.

  • Sales and Order taking.

  • Breakdown and service call out

  • Security monitoring and polling

  • Telemarketing

  • Fully web enabled  - data submission direct to your systems.

  • Specialists in 24 hour emergency 'call out' and escalation management

  • Calls answered in your company name using your preferred greeting

  • QA surveys

OR

  • Simply field calls and take messages when your busy.

Benefits

Fully recorded. All calls both incoming and outgoing are recorded. Should a call become contentious, or an issue arises concerning the content of a call, a recording of that call can be emailed  direct to you.

 

Please visit our specialist sector sites;

Frontline care - we are specialists in giving the caller all the individual care and reassurance they need when it matters the most.

Funerals - Counselling - Healthcare and more...

For a more specific overview please visit our site at;

www.frontlinecare.co.uk 

 

Frontline IT - Do you provide or offer 24 x 7 'out of hours' support to your clients?

Do you offer to be available round the clock 365 days a year?

Does that mean you have a technician on call - just waiting for a problem or fault to occur?

Then when a call does come in it, turns out to be from a client who doesn't have cover!!

Frontline line can provide the solution either 24 x 7 or OOH

For a more specific overview please visit our site at;

www.supporttoitservices.co.uk 

 

We are always here for you!

Frontline Telephone Answering Service Limited
2 The Belfry, 4400, The Parkway, Whiteley, Fareham. PO15 7FJ
Tel:
01489 866 630 Fax: 0870 460 8539 Email click here

LINKS to our partner sites:

 Telephone Support to It industries  Care and medical based answering service Document scanning Document management