A business telephone answering service is a cost-effective and professional way to handle incoming calls. Customers contacting your firm will speak to fully trained and helpful Frontline staff who answer the phone in your company name, record all conversations and pass on messages quickly.
This will enable your business to avoid the expense of employing a receptionist simply to deal with telephone enquiries and ensure the company is contactable throughout the working day. It will also free up your time to get on with other work and attend meetings, without having to worry about missing important calls.
Why use a business telephone answering service?
A business telephone answering service will act as a polite and friendly first point of contact, take messages, make appointments and manage your schedule. Frontline's virtual diary system updates instantly and you can opt to receive alerts as soon as anything new is added, helping you to stay up to date while you are out of the office.
Not only is this a practical solution, it will also give your customers the impression you have a professional receptionist, although the service could cost less than half of the expense of employing one. It can be extended to do much more than message taking, with our staff also able to take orders and process credit card payments, screen responses to job adverts, log service calls and handle out-of-hours enquiries.
Why choose Frontline for business telephone answering services?
Here at Frontline, we have been running business telephone answering services since 1999 and use that experience to ensure all the staff at our UK call centre are highly trained. They are available 24 hours a day, 365 days a year to ensure calls are answered swiftly and that your customers have a professional first point of contact.
To find out more about Frontline's services and easy set-up process, call us on 08450 267 247.