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Telephone Answering Services


Frontline offers a wide range of telephone answering services designed to cater directly to your needs. We pride ourselves in offering a completely flexible phone answering service that will tailor each of our options exactly to your requirements. Below are a wide range of our most popular services. Please scroll down and choose one to find out more details.

Why choose Frontline?

Frontline has been providing first class telephone answering services for over 14 years, and works with both small and large companies from a range of industries. Our state of the art technology keeps all company data secure, and we are prompt in providing relevant call information to our clients.

Our wide range of services can be adapted to the needs of any business, meaning you receive the service you want, when you need it. Our telephone answering services are easy to use and are trusted by businesses up and down the country.

To find out how our wide variety of business answering services can help you stay on top of your business, call use now on 08450 267 247.

What can we do for your business?

Frontline's telephone answering services can be moulded to the needs of each individual client. Amongst the services we provide are:

Virtual Reception & PA
Have your very own PA
with savings of up to
60% on a traditional
reception team…
Virtual 24 Hour Answering Services UK
Customer Satisfaction
Find out what your
customers think
about you…
24 Hour Call Answering Service
Are you too busy to
answer the phone? Or
maybe you’re going into a
24 Hour Overflow Telephone Answering Service
Emergency Call Out and Escalation
With 10 years experience,
Frontline is primarily an
emergency call out and
escalation service…
24 Hour Emergency Call Out Service
Disaster Recovery
We are here 24/7, 365 days a
year.  We are here for
you when it matters
24 Hour Disaster Recovery Service
Brochure Request Lines
Unlike other Telephone Answering
Services, not only can we take
your brochure requests,
we can even post them
for you…
24 Hour Brochure Request Lines Service
Store Locator
Our state of the art database
ensures that we can locate
your stores at the
touch of a button…
24 Hour Telephone Answering Service
Ticket Hotlines
Our state of the art system
ensures we can take care of
everything, from tickets to
seating arrangements…
24 Hour Telephone Answering Service
IT Helpdesk, Technical Support
Fault Logging
From large international companies
to smaller UK based companies,
let Frontline's’ expertise solve
your problem…
24 Hour IT Helpdesk, Technical Support Service
Appointment Making & Diary
Let us keep track of your
appointments, schedule and
arrange your diary according to
your availability…
24 Hour Answering Services
Message Taking
Have messages taken in your
company name, and passed
to you immediately by email,
SMS or by phone…
24 Hour Telephone Answering Services
Customer Service
Our professional Customer Service
Department can transform your
company, ensuring your customers
are left safe in the knowledge that their
queries are being dealt with
24 Hour Customer Services
Advertising & Marketing Response
Our state of the art system can log
and record all the information you require,
ensuring you make the
most from you marketing or
advertising campaign…
24 Hour Advertising & Marketing Services
Alarm Monitoring
We currently monitor alarms for a
number of fire and security companies,
response time is instant and key holders
are called exactly to the customers
24 Hour Alarm Monitoring Services
Call Centre Outsourcing
We are a UK based company and do
not outsource, For some
international clients we
provide a UK based out
of hours service centre…
24 Hour Call Outsourcing Services
Care Services
Our highly trained staff our experienced in all
types of call handling. NHS District Nursing,
counseling services and even arranging
funerals. You can trust our senior operators
to give your customers the support they
need when it matters most…
24 Hour Care Services
Call Screening
Have your own team of
receptionists take the hard work
out of recruiting, by selecting and
screening applicants based on your
set criteria…
24 Hour Call Screening Services
Call Answering Service
Employing a call answering service to
ease pressure will ensure that enquiries or
business opportunities can be responded to
by fully trained staff 24 hours a day…
More on our Call Answering Service
Telephone Answering Service
Frontline has been running professional
telephone answering services
since 1999 and has experience of
working in many industries with
companies of all sizes…
More on our Telephone Answering Service
Business Telephone Answering
A cost-effective and professional way
to handle incoming calls. Frontline
staff answer the phone in your
company name, record all conversations
and pass on messages quickly…
More on our Call Answering Service
Call Handling Service
Ensure yourclients have
a professional firstpoint of contact.
Cost effective call
handling services from
More on our Call Handling Service
Frontline 24 Hour Telephone Answering Service
Frontline Communications Group Ltd. Registered Office: 2 The Belfry, 4400 Parkway, Whiteley, Hampshire PO15 7FJ. UK
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