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| Customer Satisfaction Surveys |
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| As we know, customer loyalty is one of the major contributors to sustainable profit and your companies’ growth. It’s easy to lose focus on the customer and start focusing on the bottom line, quarterly results, cutting costs, increasing revenues, often at the expense of your customer. |
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| That’s where we come in… Although customer service may be crucial to your business you may not always have the time or resources to get the feedback you need, that is so crucial to the development of your business, not to mention showing the commitment you have to your own customers. |
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| Simply supply us with the details of the companies you want to survey and the information you feel we need and we’ll do the rest! |
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| Our experienced staff will give you a reliable and professional service that you can trust. Our sophisticated IT systems make sure you get the most accurate and precise information and statistics at the touch of a button! |
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| Remember we are here 24/7 365 days a year to ensure you get the best services available. Call us now or come and visit our contact centre anytime, you’re always welcome! |
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| What to expect from your Telephone Ansering Service. |
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| For just over 13 years Frontline Telephone Answering Service has been at the forefront of the Telephone Answering Industry. We are trusted by many companies to perform an efficient and reliable service. Our combination of highly trained staff and efficient ‘state of the art’ technology means we are able to offer you a comprehensive service that’s affordable. |
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A dedicated team devoted to your outbound call campaign |
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A flexible service that can be tailor made around your specific requirements |
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Your own dedicated Client Services Manager, ensuring all your needs are met efficiently and promptly |
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Information gathered and collated in report form, providing you with accurate and detailed information of each call outcome |
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All calls recorded |
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State of the art software allowing us to quickly adapt to your existing systems, we can even design a ‘workflow’ for you! |
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We are here 24/7 365 days a year allowing you to pick the most suitable times for your call campaign |
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| Frontlines’ many years experience ensures that you will receive the best and most cost effective service available today! |
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| Questions? |
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| FAQ |
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Click here to view some
frequently asked questions. |
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| See how it works |
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| View our online demonstation |
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