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Message Taking
Here at Frontline Telephone Answering Service we consider ourselves the leading 24 hour virtual reception and call handling service.
Our philosophy is simple; we provide a committed and innovative service for all sized businesses. Providing a service that is affordable, cost effective and tailored to your needs. Whatever you require, we can ensure our service to you is provided to the highest standard.
Our staff under go comprehensive training and periodic monitoring ensuring you receive the best available service 24 hours a day 365 days a year.
Our team of virtual receptionists are highly skilled and experienced in all types of call handling, from simple message taking to call escalation; all our calls are handled with patience and consideration for your customers needs.  So when your competitors are sleeping, you can rest easy that your virtual reception team are answering your calls, in your company name, in a professional and committed manner.
Need a company to take your messages? Our call centre specialise in taken your customers details verbatim
What to expect from your Message taking service.
Our uncomplicated 'pay as you go' service leaves you safe in the knowledge that you only pay for what you use! With no complicated set up fees or contracts, we could even have your phones answered by the close of business today!
Information taken precisely and accurately then passed to you instantly in your chosen format.
After every call a report is generated instantly and passed to you instantly via your chosen format.
All calls recorded
All calls will be answered in your company name and dealt exactly to your instructions
For a more personalised greeting, our sophisticated software can use caller identification allowing us to see exactly who is calling
A consistently professional first point of contact for your company
Calls can be answered 24/7, 365 days a year - if you’re not able to come to the phone, you are out for lunch, heading into a meeting, or just out of the office, simply divert your calls to us for a service you can trust and rely on.
With over 12 years experiences in the call centre industry trust us to offer you experienced and highly trained staff coupled with a professional and outstanding service.
Click here to view some
frequently asked questions.
See how its works
View our online demonstration
Frontline Telephone Answering Service are proud to be Investors in People
Frontline Communications Group Ltd. Registered Office: 2 The Belfry, 4400 Parkway, Whiteley, Hampshire PO15 7FJ. UK
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