| What to expect from your IT helpdesk. |
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| Unlike other Telephone Answering Services Frontline prides itself in our uncomplicated 'pay as you go' service. With no complicated contracts, starting with us is fast, easy and reliable. |
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All calls are handled promptly and without fail |
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Have reassurance that you simply pay for what you use |
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Rely on our innovative approaches and ongoing investment - in staff and skills and systems to ensure you are receiving the most efficient service available |
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Our team of highly trained staff offer your company a professional image 24/7, 365 days a year |
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All calls recorded |
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Our call screening systems and databases allow us to screen your customers for eligibility and filter out calls that do not require an engineer |
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We are fully adaptable to your system, allowing us to use your existing case numbers and reference numbers to view, create and update existing jobs. Providing a seamless service |
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Fully web enabled. |
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| With 10 years experience within the IT support industry our skilled and experienced staff answer your calls promptly and in your company name, endeavoring always to ensure a courteous and efficient response, coupled with a high level of customer care. |
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| Our commitment is to leave you free to get on with your business knowing that your calls are handled efficiently and professionally. |
