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Outsourced Call Centres

Outsource to Frontline

Here at Frontline Telephone Answering Services all our calls are answered from our call centre based on the South coast of England. Although we never outsource our calls or contracts; we understand that some companies may need to, and that’s where we fit in.
The sheer volume of calls some call centres take means that the customer can sometimes experience problems, extremely long ring times or even their calls being abandoned.
At Frontline we are here 24/7, 365 days a year and our state of the art technology means we are completely adaptable to your systems and software making any transition to us seamless!
Whether you set up an overflow system to us or use us for out of hours support, we offer a service that is completely adaptable to your needs!
Some outsourced call centres that operate for international companies may require call centre support in the countries that they operate. We offer a comprehensive service that is fast and easy to set up, giving your company the most professional and appropriate first point of contact in the Country they have called.
UK based Telephone Answering Service operatives taking care of all your Call Centre outsourcing needs

What to expect when out sourcing your call to us

Outsourcing to us has many advantages, we are always here and ready to receive your calls and our adaptability makes us the market leaders in this field.
Rely on our 13 years of experience in the call centre industry to offer you highly trained and experienced staff when you need us.
Professional Call Answering Team Our adaptability mean any transition to us is completely seamless
Professional Call Answering Team All calls answered exactly to your given specifications.
Professional Call Answering Team No long ring times or abandoned calls
Professional Call Answering Team Our highly trained & professional team are monitored and trained periodically.
Professional Call Answering Team All calls recorded
Professional Call Answering Team Call screening
Professional Call Answering Team State of the art call centre technology.
Professional Call Answering Team We are her when you need us!
A profession and appropriate first point of contact for your UK based clients. We are here 24/7, 365 days a year ensuring you never miss a call again! Remember lost calls mean lost business. Trust us to offer you a service you can rely on when for your customers, it matters the most.
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FAQ - Professional Call Answering Team
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Frontline Telephone Answering Service are proud to be Investors in People
Frontline Communications Group Ltd. Registered Office: 2 The Belfry, 4400 Parkway, Whiteley, Hampshire PO15 7FJ. UK
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